CUSTOMER SERVICE

  About Us
  Shopping
  Ordering
  Shipping
  Order Status
  Returns
  Wholesale & Pro
  Privacy & Security
  Contact
 

SHOP BY CATEGORY

Facial Skin Care
  Cosmetics
  Hair Care
  Body Care
  Hands & Nails
  Foot Care
  Mother & Baby
  Men's Care
  Apparel
  Aromatherapy
  Bath & Shower
  Beauty Equipment
  Candles
  Diet & Nutrition
  Fitness & Meditation
  Gifts & More
  Housewares
  Jewelry
  Massage
  Music & Video
  Pet Spa
 

SHOP BY BRAND

Show All Brands

 

SEARCH






 

Shipping



Shipping Rates for USA
Rates effective as of June 15, 2007. Skin-Spa uses USPS as our primary carrier. Order processing may be 24 to 72 hours. Occasionally some orders ship directly from the manufacturer and will be sent via UPS Ground. Your order may be sent in multiple shipments at no additional charge. Please note that we only ship one order per shipping address; meaning we cannot divide orders to be shipped to separate addresses for only one shipping fee or free shipping. Shipping fee determined upon order sub-total, and does not include any applicable tax (Florida residents only).

Orders shipped within United States,
Alaska, Hawaii & US Territories
Standard Delivery $6.95 Shipped via USPS with insurance coverage and delivery confirmation.
Allow 7 to 10 business days for delivery.

Shipping Rates for APO/FPO
May only be sent through USPS. Insurance, tracking and expedited shipping are not available options for orders shipped to these destinations.

APO/FPO
Standard Delivery $10.00

Time will vary on delivery.

Shipping Rates for Canada
Skin-Spa uses USPS as our primary carrier for delivery to Canada, however UPS may be used depending on products/weight. Delivery time may vary due to local Canadian customs. The average time is 2 to 3 weeks.

Canada
Standard Delivery $15.00

Shipped via USPS Global Priority or UPS

International Shipping
Currently Skin-Spa only ships to the United States and Canada.

Free Shipping
Free shipping will be applied to an order sub-total of $75.00 (tax not included - Florida residents only) or more that is shipped within the United States, Alaska and Hawaii. Free shipping is sent via USPS and may take approximately 7 to 10 business days for receipt. Note that some heavy-weight items may not be eligible for free shipping and will be identified on their product page. Bulk order/large quantity purchases may not be eligible for free shipping, please inquire.

Expedited Shipping
Express shipping is an optional service subject to brand and stock availability. Prices are dependent upon order weight and destination. Please
contact us online or call 1-877-475-4677 for a shipping quote. Please note that expedited shipping may not be available on certain products/brands.

Shipping Damages & Loss
Customers have the option to receive an exact replacement or refund for orders that are damaged or lost in transit. Inspect all orders immediately upon arrival. Within 48 hours of receipt, report any damages to the carrier and Skin-Spa. You may be required to ship the damaged items back to Skin-Spa (at no expense) prior to a replacement or refund being issued. If this action is necessary, you will be given return instructions and a pre-paid mailing label.

If it has been over 10 business days since your order date and it has not been received, contact Skin-Spa to investigate the location of your order. While we will work quickly to locate, replace or refund your purchase, please allow up to two weeks for resolution.

 

Home  ::  Products  ::  Skin Care  ::  Shopping Cart  ::  Customer Service  ::  Contact  ::  Order Status

Copyright © 2008 Skin-Spa.com