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Searching for Products or Brands
The left side navigation arranges products by their category. Facial Skin Care items may be selected by their skin type, product type or brand. To view a complete index of all the current brands and products we offer, visit the Products link at the top of the web page. You may also use the search box that is located throughout the site to seek a particular keyword.

Product Information & Ingredients
Each product page contains information about the item. This information is generally provided by the manufacturer that contains a description and use of the item. Likewise, the ingredients may be listed on the product page if the manufacturer has made this information available.

Product Availability & Backorders
Skin-Spa offers a variety of brands and products that are usually in stock and our inventory is replenished each week. Rarely an item may be on temporary or extended backorder from the manufacturer. We make every effort to list on the product page any backorder information that is available. Once you have made your purchase, if an item is out of stock it will be placed on backorder status and shipped immediately once in stock. You will be notified only if the item on backorder is anticipated to take longer than two weeks to be received, otherwise the item will ship automatically. You have the option to cancel the backordered items and receive a refund.

Special Order Items
These products are only stocked upon customer request or purchase. This includes any customized/personalized items (such as Oberon Design), as well as items that require longer processing time. Some special order items may not allow for returns or incur a 15% restocking fee.

Beauty & Skin Care Questions/Product Advisement
To learn more about skin types, products and general skin care, please visit our Skin Care section to read a selection of articles. Contact us if you have a question about your skin type or need product advice. We have a licensed and experienced esthetician on staff to provide you with recommendations and information.

Samples
Several samples of recommended or related products are chosen by our licensed esthetician and included with each order. If you are placing an order and would like to request a specific sample please type your preference in the 'comments' box during checkout. Please note that we have in stock a limited selection of samples that the manufacturers choose to supply our store. Type and availability of samples will vary. If your order is shipped directly from the manufacturer, samples will be sent separately.

Catalog Requests
Currently Skin-Spa does not offer a printed catalog. Our catalog was discontinued several years ago. The web store includes our entire inventory with up-to-date information and pricing, as well as features special sales and new items. Printed product price-lists are available by request only.

Product Pricing & Currency
Skin-Spa generally offers products at the recommended retail price suggested by the manufacturer or lower. Occasionally we have special sales or discounts on overstock and customer favorites. All prices on this website are displayed in U.S. currency.

 

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