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Ordering



Methods of Ordering
Shop and place orders 24 hours every day here on our Skin-Spa Internet site using Secure Net Shop as our preferred shopping cart service.  Place your order online for Internet, Mail and Phone orders. The shopping cart will configure applicable shipping and/or tax and create a printable copy to be used for non-Internet orders. You may also print out the mail-order form and send to Skin-Spa with your payment.

Accepted Forms of Payment

  • Visa, Discover, American Express or MasterCard
  • Personal/Business checks for U.S. customers only or Money Orders in U.S. funds. For International orders we accept money orders from Canada Post or Western Union only, no personal check or bank drafts please.
  • PayPal accepts all credit cards, e-checks, and direct debit from bank accounts. You do not need to become a member to use this option.

Placing An Internet Order

Step 1: Using the shopping cart

  • To select an item for purchase, click the Add To Cart button on the product page. Your item will be added to the Shopping Cart.

  • To remove an item, click the Remove button listed under the product name.

  • To change the quantity, type the desired number of items in the box and then click the Update button underneath.

  • To resume shopping, click the Back to Shopping button in the shopping cart that will take you back to last product you viewed.

  • To view or change your shopping cart at any time, simply select the Shopping Cart link at the top of any page.

Step 2: Checkout and selection of payment method

  • Secure Online Credit Card Payment - This option will collect your billing and shipping address, as well as your credit card information via a secure server. Visa, MasterCard & Discover are accepted through this method.

  • Secure Online PayPal Payment - Our preferred online Payment Service that accepts Visa, MasterCard, Discover, American Express, Bank Transfers and E-checks. You DO NOT need to register or have a PayPal account to use this method.

  • Pay by Telephone (Printable Order Form) - The shopping cart will take your billing and shipping address, but will not require your credit card information. It will generate your invoice and order number. Skin-Spa receives your unpaid order and will begin to process it. Just call 1-877-475-4677 at your convenience to pay for your order. Orders will be shipped once payment is received.

  • Pay by Mail (Printable Order Form) - The shopping cart will take your billing and shipping address, but will not require any kind of payment information. It will generate your invoice and order number in a printable copy. Send the order invoice along with your payment to the address indicated. Your order will be shipped once payment is received.

Step 3: Billing & Shipping Address

  • Billing Address: The Billing Name, Address, Zip Code and Telephone Number that you designate on your order must match exactly the Billing Address in which your Credit Card Statement is sent. For security purposes we verify this information prior to charging your card.

  • Shipping Address: We primarily use USPS as our shipping carrier. Please be sure to indicate an address in which USPS will deliver. Any errors or discrepancies in your address may cause shipping delays.

Step 4: Input payment information

Step 5: Customer comments or gift note

  • Questions or comments about your order may be typed in the box. Likewise, if you are purchasing a gift, type your message in the box provided. Gift messages will be printed on the packing slip included with the order. Please note that we do not list the price of products on the packing slip.

Step 6: Review your order

  • This page will display the entire order including customer information, shipping method, comments and order total. Review this page carefully for any errors that may delay your order. Use the Back button to correct these mistakes. If you are satisfied with your order click Submit Order to finalize.

  • Your order invoice will be displayed for you to print. Also, an invoice/receipt will be e-mailed to you.

Telephone Order
Shop online and the shopping cart will take your billing and shipping address, but will not require your credit card information. It will generate your invoice and order number. Skin-Spa receives your unpaid order and will begin to process it. Just call toll-free at 1-877-475-4677 at your convenience to pay for your order. Orders will be shipped once payment is received.

For anyone that prefers not to give any personal information online, please call our store at 1-877-475-4677 to place an order with a customer service representative.

Mail Order
Shop online and the shopping cart will take your billing and shipping address, but will not require any kind of payment information. It will generate your invoice and order number in a printable copy. Send the order invoice along with your payment to the address indicated. Your order will be shipped once payment is received. Accepted methods of payment are Personal/Business check and Money Orders for US customers. Canada Post and Western Union money orders are the only acceptable mail payment for International orders.

For anyone that prefers not to give any personal information online, you may also print out the Mail-Order Form and send to Skin-Spa with your payment.

Sales Tax
Sales Tax is applicable to orders placed in the state of Florida. There are no charges for any other state.

Cancel or Modify an Order
Orders may be cancelled or modified by the customer during the processing time prior to shipment. Order processing may take several days after the order is placed. Contact us if you would like to make any changes to your order. Orders Sent to the Warehouse or shipped cannot be cancelled or modified.

Coupons
Occasionally Skin-Spa makes coupons available to previous and/or new customers. If you would like to use a coupon that you have received, type the coupon in the Coupon box on the shopping cart page. Your subtotal will be adjusted to confirm the coupon. Coupons will only be applied to the order subtotal prior to any shipping or sales tax that may be added to the final total. Only one coupon may be used per order. Coupons are case sensitive and must be typed exactly as indicated.

Billing
Charges made to your card by Skin-Spa will be listed on your statement as:
Skin-Spa.

Problems During Checkout
If you experience any difficulty during the checkout process or have questions, please contact us via online or by phone at 1-877-475-4677.

 

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